Terms of sale

1. Monitor's Responsibility

  • The instructor, Sophie, is a graduate of ENSA Chamonix and is authorized by EAPS to teach skiing and related disciplines.

  • His responsibility is limited to a obligation of means : it implements effective teaching methods in accordance with the ENSA Handbook.

  • The student must follow the instructor's instructions.

  • Sophie is not responsible:

  • accidents caused by other skiers participating in the course,

  • damage, theft or incidents related to student equipment.

 

2. Customer Responsibility

  • The student or client is responsible for their equipment and must respect the code of conduct and safety rules on the slopes.

  • Wearing a helmet is strongly recommended for all classes and mandatory for :

    • children's classes

    • off-slopes skiing,

    • adult ski touring.

  • It is advisable to subscribe to a personal insurance covering civil liability, rescue and repatriation ( Carré Neige card).

 

3. Prices, booking and payment

  • The prices are indicated in the quote.

  • A reservations are made by paying a 50% deposit..

  • Registration is final after customer confirmation and payment of 100% of the total price.

  • Payment must be made before the start of the lesson.

  • Prices do not include: insurance, ski lifts, accommodation, equipment rental, meals or leisure activities.

 

4. Insurance

  • The instructors have professional liability insurance covering both instructors and participants only during classes.

  • Customers must have individual insurance for any mountain activities.

 

5. Cancellation and refund

  • Cancellation by the customer :

    • ≥ 60 days before : 100% refund

    • 28 to 59 days: 50% refund

    • < 27 days: no refund

  • Any course that has begun is due in full.

  • No refund in case of: delay, injury, insufficient level, bad weather, closure of ski lifts, or absence of the client.

  • Personal insurance (e.g., Carré Neige) can cover these situations.

  • The instructor may cancel or interrupt a lesson for force majeure or dangerous weather conditions , no refunds will be issued.

 

6. Exclusion

  • The instructor may exclude a participant whose behavior compromises safety or the smooth running of the lessons. No refund will be issued in this case.

 

7. Image rights

  • Photos or videos may be taken during classes and competitions.

  • The consent of the students or their legal representatives for minors will be collected via a form attached to the quote.